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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sam Mendoza

Sam Mendoza

April 8, 2025

5  out of  5
rating by Sam Mendoza
"Awesome work! The process was a breeze because of the excellent team member I worked with. Thank you"
We responded:
"Thank you, Sam, for trusting us with your insurance needs! I’m so glad to hear the process was smooth and that our team was able to make things easy for you. We truly appreciate your feedback and look forward to serving you! Feel free to reach out at any time for any policy changes or inquiries! — Kadon "
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Donald BASS

March 24, 2025

5  out of  5
rating by Donald BASS
"I have been insured with Kadon since 2018. I have never ran into any issues the entire 7 years I've been with his agency. Not only that, but his associates Lizl and Gabe are always so cheerful. I have not once wanted to change insurance agencies because I have had nothing but great experiences with Kadon and his team. Thank you for being such a great group of people!"
We responded:
"Thank you so much, Donald, for taking the time to share your experience with our office. We’re truly grateful for your wonderful feedback and continued trust over the past 7 years. It’s always our goal to provide a smooth and positive experience, and I’m so glad to hear that Lizl and Gabe have made that happen for you. We appreciate your loyalty and kind words—it really means a lot to our entire team. We look forward to maintaining this standard for you for years to come! Kadon "
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Ron Krimm

March 17, 2025

1  out of  5
rating by Ron Krimm
"Was a mass of errors. Cause so much confusion I just quit them"
We responded:
"Hello Ron, I am so sorry to hear about your ongoing insurance frustrations. I would like to clarify that the delay you experienced on your policy change in 2023 was due to the underwriting processing times, which were unfortunately out of our control. During that time, my office remained in close communication with you and did everything we could to support you and follow up on your request. Since January of 2024, you’ve been with a different agent and I no longer have access to your account. While I can’t speak to any experiences since your transfer, we appreciate the opportunity we had to serve you and wish you the best moving forward. If there is anything else I can do to assist, I would be happy to do so! Have a great day, Kadon"
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Andrew Soto

March 3, 2025

5  out of  5
rating by Andrew Soto
"Lizl helped me today super fast and friendly. Thank you so much again!"
We responded:
"Thank you very much, Andrew! I’m delighted to hear that Lizl was able to assist you quickly and in a friendly manner. We are grateful for the opportunity to assist you and look forward to serving you in the future with all of your insurance needs! - Kadon "
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J.J. Essen

February 26, 2025

5  out of  5
rating by J.J. Essen
"Had a really nice conversation with Gabe today and he set me up with a full auto and rental insurance package. So far so good and quick Turn around. Answered the phone immediately! Very helpful!"
We responded:
"Thank you for your feedback, Mr Essen! We’re glad to hear that Gabe provided a smooth and efficient experience while setting up your auto and rental insurance. It’s important to us that our customers receive prompt and helpful service, and we appreciate you taking the time to share your experience. If you ever need anything, don’t hesitate to reach out! - Kadon "
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Ticas Rudy

February 12, 2025

5  out of  5
rating by Ticas Rudy
"I have been with State Farm for over 7 years. Mr. Kadon,Lizl and Gabe are always so helpful with my insurance needs.I have referred family and friends and they are also very satisfied with their service. Thank you kindly!"
We responded:
"Thank you, Rudy, for your loyalty over the past seven years! I am so glad to hear that my team has been able to assist you and meet all your insurance needs. Your referrals mean a lot to us, and we truly appreciate your trust us. We look forward to continuing to provide excellent service to you and your loved ones. - Kadon Lewis "
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Daniel Conner

February 7, 2025

5  out of  5
rating by Daniel Conner
"This agency is very responsive and trustworthy..... Gabe and Lizl are great at handling policy questions..... Excellent communicators."
We responded:
"Thank you very much, Daniel, for your wonderful feedback! I’m delighted to hear that you found our team, Gabe and Lizl, excellent communicators. We are always here to help and answer any questions you may have! We truly appreciate your trust and look forward to serving you! - Kadon Lewis "
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Kathleen Harvill

January 30, 2025

5  out of  5
rating by Kathleen Harvill
"Called looking for information about my policy and was helped quickly and efficiently. Lizl was very helpful and much appreciated."
We responded:
"Thank you so much for your kind words, Kathleen! I’m glad to hear that Lizl was able to assist you quickly and efficiently. Providing excellent service is always our top priority. We truly appreciate your trust in us and look forward to serving you. - Kadon Lewis "
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Tia

October 1, 2024

1  out of  5
rating by Tia
"The sent my drive safe decal to the wrong address. They never told me I'd be getting one in order to get a discount. Raised my bill because I had not activated a decal that THEY sent to the WRONG address. Refused to give me a credit or fix the bill. I really wish I would have stayed with my previous insurance. Service is horrible."
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Johannes Kahts

July 9, 2024

5  out of  5
rating by Johannes Kahts
"I highly recommend Kadon Lewis! His team is great! They are always very helpful and make insurance easy."
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Britt Deans

June 16, 2024

1  out of  5
rating by Britt Deans
"Agent sent me insurance cards but didn’t send my docs through underwriting so I wasn’t actually covered. I kept getting misinformation about my coverage, letters stating I was covered, then canceled then covered. Very confusing and not worth it."
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Shane Graves

June 4, 2024

5  out of  5
rating by Shane Graves
"Lizl is very knowledgeable and helpful in answering any questions regarding your insurance needs"
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Mila Bernstein

May 4, 2024

5  out of  5
rating by Mila Bernstein
"Great rates and great service! My experience with Kadon and Lizl was a very positive one. Both were professional, knowledgeable and courteous. In today’s environment it is exceptional and very much appreciated. Thank you!"
Profile photo of Melissa Bento Medina

Melissa Bento Medina

March 27, 2024

5  out of  5
rating by Melissa Bento Medina
"This was me and my husband’s first time getting a insurance for ourselves and we are very please with our experience. Gabe has a great customer service, he’s very helpful and efficient, and always ready to help us when needed! I will always recommend his services to my family and friends."
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Chris Santana

March 27, 2024

5  out of  5
rating by Chris Santana
"Thank you Gabe and Kadon! They are always willing to help and provide great customer service."
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Gonzalo Sanchez

March 26, 2024

5  out of  5
rating by Gonzalo Sanchez
"Kadon and Gabe have been awesome. They saved me and my family a bunch of money on our policies. They definitely spend time with us going over everything to make sure we understood our coverage. Wish we came here sooner!!"
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Lazaro Sanchez

March 26, 2024

5  out of  5
rating by Lazaro Sanchez
"Great customer service, friendly staff."
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Donna Gibbs

February 4, 2024

1  out of  5
rating by Donna Gibbs
"The person that answer the phone did not know what he was talking about"
We responded:
"Thank you for your feedback, Donna. I really appreciate it. I tried to reach out to you for more context to ensure this does not happen again, but I am unable to reach you as you are not in our book of business. I strive to maintain a high level of expertise among my staff. To help us improve, could you please provide additional information about your interaction with my office? Please reach out to me with more details so I can rectify this situation promptly. I am committed to addressing this concern and providing exceptional customer service. You can reach me directly at (281) 206 7360 or via email at kadon@katysf.com. "
Profile photo of Harsha Keerthi

Harsha Keerthi

January 10, 2024

5  out of  5
rating by Harsha Keerthi
"Spoke with Gabe today and was extremely helpful and knowledgeable! Provided me with great coverage at the best price in the area! Highly recommend in the Katy area for any insurance needs!"
Profile photo of Ronald Krimm

Ronald Krimm

December 26, 2023

4  out of  5
rating by Ronald Krimm
"Policy was cancelled sort an error and trying to re instate is really more then a person should need to go thru! They been very helpful but State Farm Corp not up to speed"
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Tina Butts

December 9, 2023

5  out of  5
rating by Tina Butts
"Kadon and team are responsive and friendly. Everyone is always helpful and work to make sure we have all of the relevant discounts available. Not easy saving money these days, but this team at State Farm by far exceeds the competition in quality of customer care and insurance options. Thank you for making a difference!"
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Brittany Pitcher

November 17, 2023

2  out of  5
rating by Brittany Pitcher
"Honestly, I only had state farm because it's what my parents had. However, in the 3.5 years I had them, they - couldn't find my policy when I called about it - repeatedly said they'd do things/look into something for me then never did or never contacted me if they did - took 264 days to send me the rebate check they claimed to have sent twice. (Yes, I put it in a calculator. Feb 27-Nov 17) My address didn't change, and Kadon told me he sent either 2 or 3 and that hed look into it in August but has yet to reply since then. I had to call customer support and she got me the check within a week to the same address. Sure, he was nice when my dad passed and spoke very kindly about him and when we did speak he was kind, but nothing ever really got done. The only call or text I left where I actually got something accomplished was for payments."
Profile photo of Luis Rodriguez

Luis Rodriguez

November 13, 2023

5  out of  5
rating by Luis Rodriguez
"Kadon and State Farm has been taking care of my home, cars and business for the last 5 years. Gabe is always attentive and always answers my calls for any needs or concerns, couldn’t be more happy. Thank you."
We responded:
"Hello Luis, thank you so much for sharing your positive experience with Kadon Lewis State Farm. We are thrilled to hear that Gabe has been able to provide you with excellent service and has been attentive to your needs and concerns. It is our goal to ensure that all of our customers feel heard and taken care of, and we are glad to hear we have done that for you over the past 5 years! Have a wonderful day! "
Profile photo of Lisa Killingsworth

Lisa Killingsworth

November 12, 2023

5  out of  5
rating by Lisa Killingsworth
"Kadon is always available anytime I need him. I appreciate his transparency and openness when discussing my personal situation and how much coverage I need. His office is located inside the Professional building."
We responded:
"Hello Lisa, thank you for taking the time to share your experience with Kadon Lewis State Farm! We are glad to hear that Kadon was able to provide you with the coverage that best fits your needs and that you appreciate his transparency and openness. Thank you for choosing Kadon Lewis State Farm and we look forward to another visit! "
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Brandon Loera

November 6, 2023

5  out of  5
rating by Brandon Loera
"Switched over with Gabe Sanchez, best decision I’ve made when it comes to insurance everything was transparent and quick and he answers all my questions in a timely manner! Definitely recommending more family to make the switch and bundle and save with them!"
We responded:
"Hello Brandon, thank you for sharing your positive experience with Kadon Lewis State Farm! We are grateful to have Gabe on the team and his experience is incredibly valuable! Thank you for referring us to your family and friends! We truely appreciate your support and look forward to serving you and all your insurance needs in the future! "